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Services
Filipino Domestic Helper services in Sarawak
Our fully legal and compliant Filipino domestic helper hiring services offer trained candidates, registered with the DMW (POEA) and a worry-free hiring process, with a high success rate.
License no: JTKSWK-0027
Accredited by:
Supported by:
Our Packages
Most Popular
All packages include:
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Worker full documentation
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Medical check-up in source country & Malaysia
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Work permit (1st year only)
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DMW / POEA contract registration (2 years)
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PA insurance (24 months)
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Hospitalisation insurance (12 months)
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Travel to Sarawak
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Stamping & documentation fees
Refund policy*
Our refund policy protects you in case of an unsuccessful placement. Terms & conditions apply. 50% refund in the first 30 days, 30% refund in 31 to 60 days, and 10% refund in 61 to 90 days after the placement.
Replacement policy*
90 days replacement policy with replacement fee of RM7,500 (Filipino)
Looking for Indonesian helpers?
Why customers choose us?
Updated
Worker training
4 weeks
for first timers
since 2022
96.9%
Success rate
since 2022
> 100
Happy clients
vs. industry average of 50-60%
view our licensed partner here
Reviews
Our satisfied customers are proof of our quality service.
How we're different?
Personalised matching process
We match you with the best helpers based on your needs. Whether it's childcare, elderly care, or general housekeeping & cleaning.
Supported by the Sarawak Government
Sarawak Digital Economy Corporation Berhad (SDEC) awarded Migratesafe with a grant to improve the foreign worker recruitment industry in Sarawak!
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Trusted by
employers and helpers
With many years of experience, we have helped many families find their ideal helper, and our helpers trust us to find them the best job opportunities.
Additional services
8% SST applicable
Permit renewal (Domestic helper)
1-year permit renewal service (excluding levy, medical fees and insurance)
RM1,200 (Kuching)
RM1,300 (Miri, Sibu, Bintulu)
First time DMW/POEA contract registration
2-year DMW/POEA contract registration with the Philippines Migrant Worker Office for OEC application
RM2,800
Contract renewal (for existing customers)
2-year DMW/POEA contract renewal with the Philippines Migrant Worker Office for 3rd and 4th year of employment
RM2,200
Checkout memo
Permit cancellation upon contract completion
RM250
Frequently Asked Questions - FAQ
How does your hiring process work?
Migratesafe does full procedural placements. That means your worker is 100% legal and registered with the Malaysian & Filipino governments. Workers are sourced, trained, and certified before arriving in Malaysia to work.
How much are your fees?
Fees are indicated above in the "Package" and "Additional services" section.
What is the helper's salary?
Filipino helper basic salary is RM1,800 per month, inclusive of 1 rest day per week. Helper's who are required to work on their rest day are entitled to OT pay of RM70 per rest day.
What happens if my helper absconds (runs away)?
We will proceed with their checkout memo, and make reports to the relevant Malaysian & Filipino authorities so the helper is blacklisted by the Malaysian Immigration Department. We will check with you on the eligibility of refund or replacement under your placement agreement.
What if I want to terminate my helper early?
Your employment contract can be terminated without cause by providing 30 days advanced notice to your helper. If you wish to terminate immediately, you will need to compensate the helper 1 months' worth of advanced salary. A warning letter should be provided prior to termination so that the helper has an opportunity to correct the breach or performance issues.
Is your process legal?
Yes. Migratesafe is licensed with the Sarawak Labour Department (Jabatan Tenaga Kerja Sarawak) & accredited by the Filipino Migrant Worker Office in Kuala Lumpur. Our processes are legal and compliant with the Malaysian and Filipino governments. You may view our accreditation via the Filipino listing of accredited agencies in Sarawak here.
What other costs are associated with hiring a helper?
You may view an estimate breakdown from our article here.
Do you charge workers?
We do not charge workers. Instead, we focus on attracting the best candidates to Sarawak and focusing on training to improve retention for employers.
Do I need to give my helper a rest day?
Under the new contract for Filipino domestic helpers, helpers are entitled to one rest day per week.
If helpers are required to work on their rest days, they must be compensated for overtime pay of RM70 daily. Weekly rest days are very important to Filipino helpers. Most of them would prefer to take at least 2 rest days a month. The rest day can be pre-set on any day of the week as agreed between you and your helper. For consistency, we recommend setting a fixed day every week.